Returns & Exchanges

At PRIVATE, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a seamless 30-day return policy for all unworn garments in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the security of the garments during transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; you will receive a notification and your refund or exchange once our quality control team inspects the items.